At Jewellery Walaa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide to us directly and automatically as part of using our website:

• Personal Information: When you make a purchase, create an account, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Usage Data: We may collect information about how you interact with our website, such as IP address, browser type, device type, pages viewed, and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, delivery, and payment processing.
• Customer Support: To respond to your inquiries, provide customer service, and address issues or requests related to your purchases.
• Personalization: To customize your shopping experience and recommend products that may interest you.
• Marketing Communications: With your consent, we may send you promotional emails about new products, offers, or updates. You can opt-out of marketing communications at any time.
• Analytics: To improve our website’s performance and user experience, we use data analytics tools to track and analyze website activity.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze site traffic, personalize content, and remember your preferences. You can manage cookie settings in your browser preferences.

4. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. Your payment details are processed securely using encryption technology. However, no data transmission over the internet can be guaranteed to be 100% secure, and we recommend that you take precautions when sharing personal information online.

5. Third-Party Services

We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, or delivering services. These third parties are required to protect your information and are prohibited from using it for any other purpose.

We may also use analytics tools (like Google Analytics) to collect and analyze data about your use of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: You can request to update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-out of Marketing: You can unsubscribe from marketing communications by following the instructions in the emails we send or by contacting us directly.

To exercise these rights, please contact us at [email/contact].

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or maintain personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting Jewellery Walaa with your personal information!